Call Now:
800-828-8564
Se habla
español
Burkett Restaurant Equipment and Supplies - Your Connection To Quality New and Used Restaurant Equipment and Supplies
Apply for Leasing now! No Obligation
Filter Results
Home > Our Company > Careers

Careers

Benefits with Burkett

  • Medical, Dental & Vision Insurance
  • AFLAC Benefits: Short-Term Disability, Accident Coverage & Optional Life Insurance
  • Paid Time Off (PTO) including applicable paid holidays
  • Retirement plan with Company Match
  • Employee Discount on products
  • Employee Purchase Programs with Vendors (e.g. TigerDirect & Dell)
  • Verizon Discount

Who We Are:

As one of the leading restaurant equipment sellers in the nation, Burkett Restaurant Equipment has been providing its knowledge, experience and expertise in the foodservice industry to customers all over the country since 1977. With over 5,000 products in stock at all times, we offer top-of-the-line equipment at warehouse prices. Our vast product selection caters to numerous businesses, including bakeries, pizzerias, restaurants, bars, convenience stores, schools and more. We offer equipment manufactured by some of the top vendors in the industry, including True, Cambro, Imperial and Star. Regardless of the types of equipment our customers need, we provide an expansive, all-inclusive collection of supplies related to food service.

Why Work With Us:

Here at Burkett, we pride ourselves on being a family-owned business with a friendly, supportive team of dedicated, ambitious workers. We continue to welcome individuals to join our supportive staff to help us continue to exceed customer expectations and offer our expertise in the booming foodservice industry (Since the beginning of 2010, we have grown from 25 to over 50 employees!). We truly appreciate each and every one of our employees, and that's why we invest in training & providing employees with the resources needed for them to be successful.

Burkett Restaurant Equipment is a forward-thinking, aggressive company constantly striving to be ahead of the game and on the cutting edge of the foodservice industry. We have even been recognized as one of Inc.com's 5000 fastest growing companies, as well as one of the top 100 Distribution Giants in the industry, according to Foodservice Equipment and Supplies Magazine.

CURRENT AVAILABLE POSITIONS

Join Our Team

Interested in working for one of the leading sellers of commercial restaurant equipment and supplies? Burkett Restaurant Equipment is always looking for the right people to join our company as we continue to grow and improve throughout the years. We offer many appealing benefits, opportunities for training, and valuable work experience to improve and build your career.

Please take a moment to fill out our online application form and/or email a cover letter and resume for review and this information will be kept on file for future openings.

We look forward to hearing from you, and thank you again for your interest in working for Burkett Restaurant Equipment!

Account Representative

Burkett Restaurant Equipment and Supplies, one of the fastest growing companies located in Northwest Ohio, is seeking to hire an experienced member to join our Sales team as an Account Representative. Employees in this position play a key role in leading the growth of our company through consultative e-Commerce sales. The ideal candidate will have proven experience in Sales (inside or outside), experience in the e-Commerce market, and the ability to develop, plan and take initiative to grow their accounts resulting in overall company growth. Candidates with Bi-Lingual skills are a plus!

Burkett is a leading provider of quality new and used foodservice equipment. Our 170,000 sq. ft. building in Toledo, Ohio has been servicing restaurants, bars, schools, churches, bakeries, pizzerias and even the home consumer since 1977. At Burkett, we are committed to providing the very best products and service possible to ensure a solid future and continued growth.

We are a growing company with strong values, an exciting vision and a clear strategy for the future. We can offer you challenging projects, supportive colleagues, a dynamic team and an environment where you are valued and initiative is encouraged. We offer a professional environment that values hard work, creativity and promotes success. We value motivation and a strong drive to succeed.

Purpose of Position: The position will serve as a team member within the company’s National Sales Department with a focus to grow sales volume through the maintenance of existing customer accounts and by developing new accounts. Primary functions of the role include processing sales orders for customers via the phone, email, or in person and advising customers of product availability, pricing and options.

Position responsibilities include, but are not limited to:

  • Sell foodservice equipment and supplies by developing relationships with prospects
  • Achieve monthly sales quotas which are measured via KPI reports (revenue, gross margin, Quality, Cash (A/R), Conversion Rate, Retention Rate
  • Grow your own portfolio of customer accounts with no territorial boundaries
  • Develop and maintain an active prospect list and a professional network
  • Maintain relationships with clients by providing support through delivery of the products ordered and providing information and guidance throughout the process to ensure custom satisfaction
  • Follow up with customers to ensure sales expectations have been met and to enhance future orders
  • Create customer Quotes and Sales Orders using TRX System and AutoQuotes
  • Attentively answer phone calls and assist customers via our Live Chat system
  • Contribute to improved Accounts Receivable targets by managing sales transactions to preapproved payment options and assisting with follow up customer communications as needed
  • Work closely with internal company departments, customers, factory reps, and other outside sources as needed to communicate customer requirements
  • Attend weekly sales meetings and product trainings to improve job knowledge and to identify product improvements, pricing changes and new products
  • Attend factory trainings and trade shows as directed by management
  • Cross train with and support web specialist and showroom sales to support each other where needed or as defined
  • Other duties as assigned as related to continuous improvement of the Inside Sales team process.

Qualifications Expected

  • Communication – capable of receiving and understanding both written and oral directions
  • Negotiation – able to negotiate with clients and understand pricing flexibility
  • Organization – maintain clean workspace
  • Computer knowledge – thorough understanding of Microsoft Office & Google applications
  • Travel up to 10%

Experience / Education Required

  • Bachelors degree or 2 years of business-to-business sales experience and experience of the foodservice industry
  • Serv-Safe Level 2 Certification preferred
  • CFSP Certification is a plus

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

Account Representative - Bi-Lingual (Spanish/Arabic)

Burkett Restaurant Equipment and Supplies is one of the fastest growing companies located in Northwest Ohio is seeking to hire an experienced member to join our Sales team as an Account Representatives. Employees in this position play a key role in leading the growth of our company through consultative E-Commerce sales with a focus on serving our Spanish and/or Arabic Speaking customers. The ideal candidate will have proven experience in Sales (inside or outside), experience in the E-Commerce market, and the ability to develop, plan and take initiative to grow their accounts resulting in overall company growth. Candidates with Bi-Lingual required!

Burkett is a leading provider of quality new and used foodservice equipment. Our 170,000 sq. ft. building in Toledo, Ohio has been servicing restaurants, bars, schools, churches, bakeries, pizzerias and even the home consumer since 1977. At Burkett, we are committed to providing the very best products and service possible to ensure a solid future and continued growth.

We are a growing company with strong values, an exciting vision and a clear strategy for the future. We can offer you challenging projects, supportive colleagues, a dynamic team and an environment where you are valued and initiative is encouraged. We offer a professional environment that values hard work, creativity and promotes success. We value motivation and a strong drive to succeed.

Purpose of Position: The position will serve as a team member within the company’s National Sales Department with a focus to grow sales volume through the maintenance of existing customer accounts and by developing new accounts. Primary functions of the role include processing sales orders for customers via the phone, email, or in person and advising customers of product availability, pricing and options.

Position responsibilities include, but are not limited to:

  • Sell foodservice equipment and supplies by developing relationships with prospects
  • Achieve monthly sales quotas which are measured via KPI reports (revenue, gross margin, Quality, Cash (A/R), Conversion Rate, Retention Rate
  • Grow your own portfolio of customer accounts with no territorial boundaries
  • Develop and maintain an active prospect list and a professional network
  • Maintain relationships with clients by providing support through delivery of the products ordered and providing information and guidance throughout the process to ensure custom satisfaction
  • Follow up with customers to ensure sales expectations have been met and to enhance future orders
  • Create customer Quotes and Sales Orders using TRX System and AutoQuotes
  • Attentively answer phone calls and assist customers via our Live Chat system
  • Contribute to improved Accounts Receivable targets by managing sales transactions to preapproved payment options and assisting with follow up customer communications as needed
  • Work closely with internal company departments, customers, factory reps, and other outside sources as needed to communicate customer requirements
  • Attend weekly sales meetings and product trainings to improve job knowledge and to identify product improvements, pricing changes and new products
  • Attend factory trainings and trade shows as directed by management
  • Cross train with and support web specialist and showroom sales to support each other where needed or as defined
  • Other duties as assigned as related to continuous improvement of the Inside Sales team process.

Qualifications Expected

  • Communication – capable of receiving and understanding both written and oral directions
  • Negotiation – able to negotiate with clients and understand pricing flexibility
  • Organization – maintain clean workspace
  • Computer knowledge – thorough understanding of Microsoft Office & Google applications
  • Travel up to 10%

Experience / Education Required

  • Bachelors degree or 2 years of business-to-business sales experience and experience of the foodservice industry
  • Serv-Safe Level 2 Certification preferred
  • CFSP Certification is a plus

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

Product Specialist

Primary Objective: Own the product and category listings in a segment of the Burkett website. Use established SEO Strategy to increase the quality of, and traffic to those web listings

Primary Functions: Work with the SEO and Content Marketing Manager to implement product listing strategies to maximize usability and SEO for each product in the assigned categories. Create and maintain listings using Volusion, Excel and other technology as needed

Position responsibilities include, but are not limited to:

  • Build product knowledge to become the company subject matter expert for products in all assigned sections by attending product trainings, factory trainings, and web based trainings
  • Work with external partners and Burkett sales and marketing teams to identify the most important selling points for eacfh product or line of products. These will act as the central focus when writing original copy.
  • Product SEO optimized, on-based marketing copy for all assigned products to optimize for conversion and organic traffic
  • Exceute on the technical aspects of managing products in all assigned sections including title formatting, search keywords, categorization, filters, and overall accuracy while managing to efficiency standards
  • Execute on the creative aspects of products and categories in all assigned sections including writing category descriptions, product descriptions, buying guides, and educational resources. Find top quality product photos, videos, and other multimedia resources.
  • Manage the optimization of new products from data provided by the Operations team; all the way to fully optimized listings with descriptions, photos, categories and search keywords
  • Research and respond to requests for changes to products in all assigned sections to maintain accuracy. Maintain a low defect rate for accuracy in technical details and spelling
  • Execute on section specific title standards
  • Build and grow relationships with internal teams and key partners to acquire better information and resources to continue to improve product listing depth and accuracy
  • Responsible for job related documentation
  • Responsible for reporting results in Key Performance Areas (KPIs) effectively to management

Qualifications Expected

  • Attention to Detail: Ability to manage a large set of data and accurately update and audit that information using tools like Microsoft Excel
  • Technical: Broad technical understanding and strong technical research skills
  • Results Driven: Focused on delivering an end result and finding the best possible ways to deliver that efficiently
  • Adaptable: Must be capable of adapting to rapid change including software changes, process changes, and special projects. Burkett is a growing company and change will always be happening.

Experience / Education Required

  • AA/AS in business, information systems, marketing, English or related field or demonstrate equivalent experience.
  • Understanding of CSS, and HTML
  • 1+ years of experience writing technical content
  • Strong computer skills
  • Proficient in Microsoft Excel

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

Customer Advocate

Primary Objective: Growing customer loyalty and retention

Primary Functions: This position is responsible for managing customer Warranty, Freight and Quality claims by coordinating with resources throughout the supply chain to deliver parts, service and final resolution to operational service levels

Position responsibilities include, but are not limited to:

  • Manages freight claims, warranty claims and customer returns to ensure customer resolution and company cost recovery
  • Ensures customer satisfaction by remaining focused on diagnosing and resolving the customer issue according to operational service levels
  • Is dedicated to meeting the expectations and requirements of internal and external customers
  • Displays enthusiasm, sincerity and professionalism when responding to customer's requests and questions
  • Interacts with clear, professional written and verbal communications with clients of various levels of Management, and other departments within the organization
  • Processes Service tickets, Return Merchandise Authorizations and Freight Claims to ensure proper documentation of issue, status notes, diagnosis, resolution and costs as required by production or distributor
  • Researches factory recalls and announcements and manages proactive communications with customers to schedule service as needed
  • Determines the appropriate solution, educates the customer on policies and procedures
  • Responsible for reporting and measuring client specific service levels and other client metrics
  • Participate in Reliability meetings as required for supplier or customer updates
  • Responsible for reverse logistics process through point of Warehouse 3 resolution, which includes defining final product disposition
  • Ensure that ALL customer exchange orders are either refused at delivery for damages or have an authorized Warranty Exchange Form filed
  • Handle customer/BAS freight claims and follow up with customer and trucking company until the task is complete
  • Recommend and implement any necessary CS software/applications
  • Provides customer with basic product/service information such as manufacturer warranty policies and product manuals as needed
  • Provide weekly and monthly reporting to include issue type metrics, resolution metrics, performance metrics and costing for issues
  • Other duties as assigned as related to continuous improvement of team performance, processes and client satisfaction

Qualifications Expected

  • Ability to communicate effectively and professionally, strong verbal and written communication skills
  • Ability to work with a high volume of calls and calmly solve problems for customers
  • Ability to manage multiple priorities and demanding time frames
  • Detail-oriented with strong organizational skills
  • Exhibits confidence and contributes to team building through a positive attitude
  • Maintains composure in high stress environments and situations
  • Ability to adapt to change and remain flexible
  • Demonstrates Courtesy, Respect, Integrity, Discipline, Responsibility, Accountability
  • Excellent computer skills; proficient in Microsoft Applications

Experience / Education Required

  • Associates degree or 2-3 years of customer service experience with knowledge of freight and warranty claim practicies preferred

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

For more information on opportunities at Burkett, please email Human Resources at careers@basequipment.com or call 419.720.8844

Equal Opportunity Employer - Background Checks by TruDiligence - Employment Verification by EVerify - BWC Workplace - Drug Free Workplace

Live Chat

Have a question?

Chat now with one of our representatives.

Support is ONLINE